Head of Inbound Development

Who We Are

Warrant Group are an employee owned trust forwarder based in Liverpool.

We have an EDI connected global network, contractual arrangements with carriers and operate a peerless own rail and final mile delivery solution. In addition, we have an in house customs team and coders and developers that manage our technology platform.

Our inbound team is young, intelligent, and very passionate about our customer service experience. They manage the product you will sell.

We operate in a niche space, nothing we do is transactional that is favoured by the many, you have a real and tangible end2end product to sell with many differentiators that set us apart from the in-crowd.

Warrant is an exciting place to be

Person we are looking for

The best attribute a Head of Inbound Development has to have, is the ability not only to sell incredibly well but to have a natural ability for relationship building.

We want our prospective clients to say “Yes, I can buy from you”

It’s a people business and people buy from people

Requirement & Purpose

The Head of Inbound Development is responsible for the growth of our “Supply Chain Product” in relation to Inbound Ocean and Air products with no limitations on geographical region (UK coverage)

You will be responsible for both achieving and exceeding sales quotas and targets in line with business expectations.

Primary Responsibilities and Duties

  • Responsible for identifying new business opportunities through engagement with prospective clients who have never traded with Warrant Group.
  • Meet and exceed specific volume and profit stream requirements as set out by Managing Director
  • Target business that fits our business model – understand the client
  • Responsible for identifying market trends to the Managing Director
  • Responsible for assisting and facilitating in the preparation of tenders
  • Responsible for undertaking SWAT analysis on product development to remove barriers and secure new business
  • Responsible for providing and tracking weekly and monthly department performance metrics to the Managing Director
  • Responsible for reporting on quotation metrics per week/month
  • Responsible for understanding pricing and margin targets
  • Considered main presenter within the business
  • Manage Warrant CRM software provider
  • Manage Warrant quotation software provider
  • Manage appointment targets for yourself and your team
  • Ensure an effective and timely response to all new business sales leads
  • Assist your team and make a difference so they can achieve company targets
  • Work on marketing initiatives with the Managing Director

Reporting Line

This position will report directly to the Managing Director

Development Team

  1. You will be responsible for two development managers, but we aspire to grow this team
  2. You will oversee their activity, track, and manage accordingly
  3. Promote good productivity strategies across the department  
  4. Develop your team’s core skills through ongoing training and mentorship on product and industry knowledge
  5. No actual on-boarding requirement
  6. No Account Management
  7. Transfer from being key stakeholder to the Head of Supply Chain after three consecutive months of trading

Skills Base


  1. Windows Operating System
  2. MS Office Applications
  3. Working knowledge of local activity in Asia
  4. Complete understanding of Carrier Operations
  5. Familiarity with UK Port operations
  6. Understand Technology based Portals (not tracking spreadsheets)
  7. Detailed knowledge of Implementation re “what happens next”
  8. Fully compliant with customs activity (not how to do an entry)


  1. A minimum of three year’s service with your current employer at least in a regional sales manager role
  2. A total of five years minimum experience in forwarding sales
  3. Legally authorised to work in the UK


  1. Ability to just get us as a business from first impressions
  2. Passionate about product knowledge
  3. Natural flair for thinking on your feet


Warrant offers a competitive salary and package including uncapped bonus potential

Why Choose Warrant?

Be different

We are different, we don’t conform, it’s an exciting place to be.

Never the same day

Varied complexities and clients are switched, you never stand still.

Pension scheme

Included in the benefits package is a workplace pension scheme.

Competitive salary

We monitor the marketplace and offer a generous salary package.

Where you can thrive

We love debate, we like a different opinion, your thoughts matter, a lot.

We are growing

The future is great, it creates a feel good atmosphere in the workplace.

Independent culture

We always motivate and enthuse people to think for themselves.

Holidays to celebrate

On top of the standard 25 days you can also have either New Year’s Eve or Christmas Eve off too!

Low staff turnover

Our family love their work life, no egos and no pyramid structure.


Shout up and make a difference, wellbeing and morale is important to us, we never accept second best.


Seeing work colleagues becoming friends is a huge statement for us.

Car parking

We have free car parking.