It represents our culture and it binds our DNA. It’s our family, where the unity message is felt most, our clients get it, we get it.
Our family approach to unity is how we work with clients every day, by listening, collaborating, continuously improving and building a relationship, together. Ours, is a people business and everything we do is for the long term by staying true to our vision statement and achieving results that matter, to you.
We work differently to make it happen, we fit perfectly, we connect with one another, we lead and equally contribute to make a difference.
Our goal is simple, to be your forwarder of choice. It means absolutely everything, because we have delivered on our unity promise and become indispensable to your brand, business, and employees.
Unity starts with us by saying a big early hello, introducing the people that matter. We all join together to create a positive first impression which is so important to us. No separate implementation team, your family members implement, each from within their own skillset.
We want you to be comfortable as we get to know each other and be impressed by our enthusiasm for detail knowing it is all co-ordinated to remove risk and embrace change.
“Day one is the worst day”, It’s an internal strapline, focus is always on both, driving and measuring continuous improvement and our solutions design mentality is strong.
We are never far away and we believe that small things really do matter.
We are personal friends with all owners of our Global Family. Mutually, we understand the common goal, have the same identity and shared DNA.
Together, in unity, we focus on operational excellence, with the same flair that builds a customer experience.
We don’t overlay our business with an Account Management structure, our customer service experience is different.
Your engagement is with the people that you will come to know and trust. Our way creates familiarity, comfort, knowledge sharing and lots of talking!